Add:China Rocawear Clothng Company Limited.
Yiwu City Zhejiang China
CERTIFIED BY ISO1 3485, IS09001, GMP, IS022716, BSCI, FDA
Frequently Asked Questions
1.Are these Scarf original or not?
All the scarf in our shop are with authentic quality and exactly the same as the pictures
on the website,made of the top-qualtiy materials.The scarf are sent with accessories
such as card,serial number,box/dust bags.
2.Can you ship to my country?
We can ship to all the countries around the world via DHL or EMS,Fedex,UPS and
3.How much is the postage to my country?
The Postage depends on your located country and the weight of the package.
4.How long it will take for the shippping to my country?
Usually,it will take 3-5 business days to arrive via Express,and it will take 7-10
working days to arrive via Postal delivery.
5.Are there any extra taxes for the custom?
No,there won¡¯t be extra taxes for the custom.We always mark on the package that
the value of the packeage is less than 80 USD,most of the countries won¡¯t charge
extra taxes for the value.
6.How can I track the whole shipping process?
We will send you a tracking number and Express Company Website after the
shipping of your order,you can track the whole shipping process on the website.
For more informations,please turn to the shipping Page on our site.
7.Could I send back the items for repairing?
Yes,of course you can.We won¡¯t charge any fees for the repairing,what you have to
pay is the shipping cost.
8.How to OEM?
If you want OEM,please contact the sales department.
Email:firstname.lastname@example.org We will get touch with you as soon as possible
as we could.
9.How to stop my order and refund my remittance or change design?
please send a Email to us before the Express delivery and state your request. and if
do refund ,we will send back your money within 2-3 working days. please note it .
10.Whether to support the paypal payment?
Yes, we support paypal. We Alipay account is email@example.com
11.On product prices, and requirements
We are the wholesale prices in the sale; our product is a color for a package; a pack of 10 scarves.
For more informations,please directly send email to us:
Work Time:GMT 0:00-GMT 9:30